Order tracking
Where's my parcel?
Enter the tracking number from your shipping confirmation email to see where your parcel is.
How your order travels
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STEP 01
Order placed
You'll receive an order confirmation by email.
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STEP 02
Packed with care
Orders are processed within 1–3 business days.
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STEP 03
On its way
Your tracking number arrives by email once your order ships.
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STEP 04
Delivered
Delivery typically takes 8–15 business days within Australia and 7–21 business days internationally, depending on location and customs.
Your tracking details
No tracking email yet?
Orders are processed within 1–3 business days, then your tracking number is emailed. It's worth checking your spam or promotions folder too.
Shipping details
Standard shipping is free on orders of A$49 or more to Australia, the US, Canada and New Zealand.
Easy 14-day returns
Request a return within 14 days of receiving your item, as long as it's unused and in its original packaging.