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Whether you're wondering about the right toy for your little one, tracking an order or just need advice — we're a message away.
Quick answers
When will my order ship?
Orders are processed within 1–3 business days. Delivery typically takes 8–15 business days within Australia and 7–21 business days internationally.
Do you offer free shipping?
Yes — standard shipping is free on orders of A$49 or more to Australia, the US, Canada and New Zealand.
What is your return policy?
You can request a return within 14 days of receiving your item, as long as it's unused and in its original packaging. See our refund policy.