Return Policy

We want you to love what you order. If you’re not completely satisfied, you may request a return within 14 days of receiving your item.

To be eligible for a return:

  • Items must be unused, in original packaging, and in the same condition you received them.
  • Some items may be non-returnable (custom/personalised items).
  • Returns may be refused or partially refunded if the items show signs of use, damage, or alteration.
  • For non-defective returns (including change of mind), customers are responsible for return shipping costs, International return shipping costs are the responsibility of the customer unless otherwise stated in writing.

Please contact us at support@montimeadow.com to initiate a return or to check item eligibility.